Updated May 2022
This information will be updated as notified by the Ministry of Health and as the framework levels change.

To help us keep our residents and staff safe from Covid-19, the following guidelines apply until further notice:

Family and Whānau are welcome to visit by appointment, Monday – Friday between 10:00am – 11:30am and 2:30pm – 4:00pm.

Please keep visits to under one hour.

All visitors are to complete a Rapid Antigen Test (RAT) before entry (supplied by Switzer).

Two visitors per resident.

Visitors must always wear a medical-grade face mask when visiting. Please note, that cloth masks are no longer acceptable.

A record of all visitors into the facility must be kept.

Health screening (RAT & temperature check) and assessment of visitors will be completed before entering the facility and documented on sign-in.

Please keep safe physical distancing and hygiene measures.

Please go straight to the resident’s room. Do not stop and talk to other residents or go into their rooms or communal spaces.

Please keep windows open to assist airflow during your visit.

Refreshments are not to be shared as masks must remain on.

Family visits on compassionate grounds, such as in a palliative situation, will be considered on a case-by-case basis, subject to public health advice, provider assessment, and COVID-19 risk screening. These visits will be by appointment only. 

Switzer encourages all visitors to consider meeting outside in the grounds where appropriate.

Visitors must follow the Ministry’s and the facility’s infection prevention and control (IPC) measures, for example, hand hygiene, physical distancing and appropriate use of PPE.

No visitor is to be allowed who is unwell/symptomatic, under investigation of COVID-19 or a close contact of someone who is under investigation for COVID-19 or confirmed COVID-19 case.

We ask that all residents and visitors follow these familiar COVID-19 hygiene measures:

  • Ensure good hand hygiene practices throughout the site.
  • Follow the Government’s mandate to wear a face-covering within the site.
  • Ensure you keep a safe distance from our staff

If you have any of the symptoms below, please DO NOT enter Switzer.

COVID-19 symptoms include:

  • A new or worsening cough
  • Headache
  • Shortness of breath
  • Sore throat
  • Sneezing and runny nose
  • Temporary loss of smell or taste
  • Muscle aches
  • Fatigue
  • A fever of at least 38°C

For more information please Click Here.