Updated December 2021

This information will be updated as notified by Ministry of Health and as the framework levels change.

To help us keep our residents and staff safe from the Covid-19 Delta variant, the following guidelines apply until further notice:

Family and Whānau are welcome to visit, visiting hours are 10:00am – 11:30am and 2:30pm – 4:00pm every day.

The number of visitors at one time should allow safe physical distancing and hygiene measures

Family visits on compassionate grounds, such as in a palliative situation, will be considered on a case-by-case basis, subject to public health advice, provider assessment and COVID-19 risk screening. These visits will be by appointment only. 

Switzer encourage all visitors to consider meeting outside in the grounds where appropriate.

A record of all visitors into the facility must be kept.

Health screening (temperature check) and assessment of visitors will be completed before entering the facility and documented on sign in.

Visitors must wear a face covering when visiting.

Visitors must follow the Ministry’s and the facility’s infection prevention and control (IPC) measures, for example, hand hygiene, physical distancing and appropriate use of PPE.

No visitor is to be allowed who is unwell/symptomatic, under investigation of COVID-19 or a close contact of someone who is under investigation for COVID-19 or confirmed COVID-19 case.

We ask that all residents and visitors follow these familiar COVID-19 hygiene measures:

  • Ensure good hand hygiene practices throughout the site.
  • Follow the Government’s mandate to wear a face covering within the site.
  • Ensure you keep a safe distance from our staff

If you have any of the symptoms below, please DO NOT enter Switzer.

COVID-19 symptoms include:

  • A new or worsening cough
  • Headache
  • Shortness of breath
  • Sore throat
  • Sneezing and runny nose
  • Temporary loss of smell or taste
  • Muscle aches
  • Fatigue
  • A fever of at least 38°C

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